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Terms and conditions

Unbinding AI generated Convenience Translation to English

GENERAL TERMS AND CONDITIONS (GTC) FOR THE USE OF THE WWW.WESTWING.IT ONLINE SHOP

In the following, we present our General Terms and Conditions (hereinafter referred to as "GTC"), which form the basis for the use of the Westwing online shop on the www.westwing.it website. By placing an order, you agree to the following General Terms and Conditions of Westwing GmbH, Moosacher Str. 88, 80809 Munich, Germany (hereinafter referred to as "Westwing"). If you wish to contact Westwing, you will find our contact details in clause 17. Please refer to Section 17 for how to contact Westwing.

These GTC apply to consumers with a billing address in Italy who use the offers on our website. A consumer within the meaning of these GTC is any natural person who enters into a legal transaction for purposes other than his or her trade, business or profession.

1. GENERAL AND SCOPE

1.1 Westwing operates an online shop on the www.westwing.it website.

1.2 To take advantage of the offers available on the site, people must be at least 18 years old.

1.3 The products are generally only sold in quantities that are customary for a household.

1.4 These GTC apply to all contracts concluded via the www.westwing.it website, unless the different General Terms and Conditions - B2B GTC - for entrepreneurs and professionals apply.

1.5 If (working) days are specified as deadlines, they are all days of the week with the exception of Saturdays, Sundays and public holidays.

2. USE OF THE WEBSITE WWW.WESTWING.IT AND REGISTRATION

2.1 When ordering products, you will be asked to provide certain personal data which will be collected and processed in accordance with Westwing's privacy policy. Clause 19 applies.

2.2 The user is obliged to provide complete and truthful data. You are also responsible for keeping your details up to date. If a change to the data provided is necessary during the use of the website, the user must correct the information immediately. The user is obliged to treat his password and any other access data confidentially and to protect such data from access by unauthorized third parties.

2.3 If you create a customer account, you will receive a registration confirmation by e-mail after you have completed the registration process (so-called "double opt-in").

2.4 You are solely responsible for the content (such as product reviews) that you post in the areas accessible for this purpose. You warrant that your content does not infringe or violate the rights of third parties (e.g. personal or copyright rights). In this regard, you are solely responsible for any third-party claims in this regard. By submitting content to Westwing, you grant Westwing and all Westwing affiliated companies in the Westwing Group (hereinafter referred to as the "Westwing Group") a non-exclusive, royalty-free right to use, unlimited in terms of time (unless you revoke it), space and content, and the right to sub-license and transfer to third parties, for the publication and distribution of content, even if only in part, on the Westwing Group websites.

2.5 In your customer account, you can view and, if necessary, change open, recently shipped and/or completed orders as well as manage and store your data, vouchers, newsletters and notifications in a personalized manner.

2.6 You may only register with one customer account on the www.westwing.it website and manage only one customer account at a time. If Westwing detects multiple recordings, Westwing can delete them. You will be informed by email that your account has been cancelled due to multiple registration. You can contact us for any clarification on the matter.

2.7 It is prohibited to use the www.westwing.it website or its contents for purposes that are illegal, abusive or prohibited by these GTC. In particular, it is not permitted to interrupt or manipulate technical processes. In the event of unwarranted conduct or attempts to gain an advantage to the detriment of Westwing or other customers, including but not limited to: providing false or incorrect data; creating multiple accounts to circumvent applicable rules; In the event of fraudulent behaviour, Westwing reserves the right to block the customer's account and not accept offers. Westwing will inform you of the reasons for the block or refusal and you can provide your own explanations. In case you have already paid the purchase price, Westwing will refund the price without delay.

2.8 Westwing reserves the right to send notices, refuse orders, restrict the payment methods available, suspend or terminate access to the www.westwing.it website or delete transmitted content in the event of violation of the provisions of these GTC or misuse. Westwing will inform you in advance and you can provide your own explanations. Your right of withdrawal in section 13 will not be limited in any way by the above measures.

In particular, Westwing reserves the right to monitor users' purchasing processes for the sole purpose of verifying and/or identifying any violations and/or abuses.

Westwing, based on its own experience, has evaluated the following behaviors as indications of possible abuse: high rate of products returned by the user in a limited period of time; repeated non-conformities in returns, including repeated return of a product other than the one purchased and/or a product not sold by Westwing, repeated misuse or suspicion of gift cards.

In the event that Westwing detects any abnormal parameters, we will promptly inform you via Customer Service. The user will then be informed of the anomalies detected by Westwing and will be able to provide comments. We may suspend and/or cancel your account and/or related orders, upon reasoned written notice, in the event that, as a result of the investigations and also of your observations, your conduct turns out to be, or has reasonable grounds to be, abusive or otherwise non-compliant and/or in violation of laws/regulations. You have the right to lodge a formal complaint (see section 18).

Any claims for damages by Westwing will remain unaffected.

3. CONTRACTING PARTIES, LANGUAGE AND CONCLUSION OF THE CONTRACT

3.1 The contracting party for the conclusion of contracts on the www.westwing.it website is Westwing.

3.2 The website is www.westwing.it in Italian. Contracts entered into through the website will be concluded exclusively in Italian.

3.3 The offer of goods and services on www.westwing.it does not constitute a binding contractual offer within the meaning of Art. 1336 of the Civil Code, but is to be understood as a non-binding invitation to submit an offer. After placing the selected products and services in the virtual shopping cart and completing the electronic ordering process, you submit a legally binding contractual offer by placing an order for the products and services currently in the virtual shopping cart by clicking on the "Buy now" button. Before proceeding with the transmission of the order form, the user may identify and correct any errors in data entry by following the instructions indicated from time to time on the Site. After submitting your offer, you will receive an email from Westwing regarding receipt of your offer. This email from Westwing does not constitute an acceptance of the contract. Westwing will then be able to accept or reject the offer. If an order is not accepted by Westwing, Westwing will notify you immediately. Acceptance of the contract takes place via a separate e-mail with the shipping confirmation or confirmation of the provision of the service, sent at the latest with the shipment of the goods.

3.4 Westwing stores your order data and sends it by e-mail after your order has been completed. This email also contains a description of the withdrawal policy. You can also download the General Terms and Conditions at any time at www.westwing.it/i/terms&conditions . If you have created a customer account before placing your order, you can always view your order data in the login area. This also applies to orders placed in the past in compliance with statutory retention obligations.

3.5 Order processing and contact are usually done via automatic order processing or by email. You must ensure that the email address you provide for order processing is correct, so that emails sent by Westwing can be received at that address. In particular, if you use SPAM filters, you must ensure that all emails sent by Westwing or third parties engaged by Westwing to process your order can be delivered.

4. PRICES AND SHIPPING COSTS

4.1 For orders of goods and services on the www.westwing.it website, the prices stated on the detail page of the respective item at the time of the order apply. Prices include VAT and packaging. Shipping costs and, where applicable, costs for an additional assembly service that can be booked (see Section 6) are excluded.

4.2 Shipping costs are charged separately for each order and are based on the price stated on the product detail page. This depends, among other things, on the size, weight and the corresponding shipping method. The applicable shipping costs will be indicated separately in the checkout process before sending and in the order confirmation email.

5. ASSEMBLY SERVICE

5.1 For selected products, it is possible to request as an additional service the assembly or installation at the desired location in Italy, with the exception of Livigno (SO) and Campione d'Italia (CO) (hereinafter referred to as "Assembly Service"). In case you require the assembly of the product, you must order the assembly service by placing a check mark in the "Assembly service" field on the item detail page, place the item in the virtual shopping cart and complete the order by clicking on the "Buy now" button.

Westwing does not guarantee that the goods can actually be assembled or secured in the premises provided for this purpose. Westwing reserves the right not to offer the assembly service in individual cases, for example if it is discovered on site that the room is too small to assemble the specific piece of furniture or that assembly is not possible for other reasons. It is the customer's responsibility to verify that the assembly service can be carried out. Assembly must be carried out in accordance with the respective assembly instructions.

5.2 Westwing will, at its option, provide the assembly service directly or through third parties (subcontractors) acting on behalf of Westwing. The customer does not have the right to choose a specific person for the performance of the desired assembly service.

5.3 Unless you have already agreed a delivery date via the appointment booking website, you will be contacted by Westwing or a subcontractor of Westwing for an appointment after you have placed your order. For the provision of the assembly service, an appropriate and easily accessible environment must be ensured, supported by reasonable cooperation on your part to the extent necessary (e.g. access permitted, sufficient space for assembly).

5.4 Painting and upholstery work and/or electrical installations, as well as wall and ceiling installations, are excluded from assembly services.

5.5 If you order the fitting service, you will be charged additional costs in addition to the purchase price, according to the price stated at the time of the order or on the appointment booking website.

5.6 The risk of accidental loss and accidental deterioration of the goods does not pass to the customer until the installation service has been completed and the goods have been delivered.

5.7 Westwing and its subcontractors are entitled to carry out an acceptance check after assembly and to produce visual material for documentation purposes.

6. PAYMENT AND PAYMENT TERMS

6.1 You can pay for goods and services by choosing from the following payment methods:

PayPal, credit card (VISA, Mastercard, American Express), Apple Pay, Google Pay (only available for browser orders), cash on delivery (cash on delivery), Klarna and prepayment (payment by bank transfer).

6.2 Westwing currently accepts the following credit cards: VISA, Mastercard and American Express. Westwing will charge your credit card for the total amount of your order after we receive your order through the payment service Stripe Payments Europe Ltd (registered with the Irish Companies Register under number 3206488LH).

6.3 In the event that ApplePay or GooglePay (for browser orders only) is selected as a payment method, your payment will be processed by our payment service provider Stripe Payments Europe Ltd (registered with the Irish Companies Register under number 3206488LH).

6.4 If a payment method offered by PayPal is selected, the payment will be processed through the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (registered in the Trade Register under the number R.C.S. Luxembourg B 118 349), subject to the Terms of Use of PayPal, available at https://www.paypal.com/de/webapps/mpp/ua/useragreement-full.

6.5 Westwing also offers, in cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (registered in the Swedish Commercial Register under number: 556737-0431), the following payment options if you have a reasonable credit rating: current account purchase with payment within 30 days, payment in three interest-free instalments or interest-free financing. In this case, the payment will be processed by Klarna.

7. INVOICING

By accepting the GTC, you agree that Westwing may send you the invoice electronically or make it available to you electronically, in accordance with Article 232 of Directive 2006/112/EC and the applicable provisions of Italian law.

8. COUPONS

8.1 Westwing offers different types of vouchers: Gift Vouchers, Promotional Vouchers and Compensation Vouchers:8.1.1 Gift Cards

8.1.1.1 Gift vouchers are vouchers that can be purchased on the website and redeemed only on www.westwing.it, unless otherwise stated on the voucher. The gift voucher will be provided to you by email after ordering.

8.1.1.2 The gift voucher and the remaining balance of the gift voucher can be redeemed until the end of the third year following the year in which the gift voucher was purchased.

8.1.1.3 For technical reasons, Westwing may only accept one gift voucher per order. If you have more than one gift card, you can contact Westwing Customer Service (service@westwing.it) to convert the gift cards into a single gift card. The voucher total can then be redeemed in a single order.

8.1.1.4 Gift Vouchers may only be used for the purchase of goods and services and not for the purchase of other Gift Vouchers.

8.1.1.5 If the price of your order exceeds the balance of a gift voucher, you can pay the difference using the payment methods offered. If the price of your order is less than a gift card credit, you can redeem the remaining credit for your next order.

8.1.1.6 In the event of cancellation of the contract for any reason, the purchase price will be refunded by debiting the voucher account and any additional means of payment used.

8.1.1.7 The gift voucher is transferable.

8.1.1.8 Lost voucher codes, especially stolen ones, will not be refunded. Westwing accepts no responsibility for lost voucher codes.8.1.2 Promotional vouchers (including the "refer a friend voucher")

8.1.2.1 Promotional vouchers are vouchers issued free of charge as part of promotional campaigns with a specific validity period and cannot be purchased by you. Promotional vouchers can only be used on www.westwing.it during the specified period, but not on shipping or assembly costs. Promotional vouchers may be subject to additional individual conditions. These will be communicated to the user directly in connection with the voucher.

8.1.2.2. Vouchers that you have received as a new customer through an invitation from a Westwing member (so-called "refer a friend vouchers") cannot be redeemed if you already have an account with Westwing, as the voucher is only redeemable for new customers.

The "refer a friend voucher" allows registered members to send their friends, as defined below, an invitation containing a personal link.

The voucher is only valid for your new friends, i.e. users who are not registered on the Westwing website and who reside at an address other than the one listed in your account by the registered user you invite ("Friend"). Multiple registrations are not allowed for the same user.

The Friend is, therefore, a person who: (i) possesses all the following unique data that cannot be traced back to users already registered on the Site: Name, Surname and E-mail; and (ii) has a different residential address than the inviting user.

Failure to comply with even one of the above requirements precludes the user from qualifying as a Friend under the "refer a friend" voucher.

The use of the personal link determines:

for the invited Friend: after successfully completing the registration with Westwing, the recognition of a voucher worth 30 euros valid for 30 days that can be used on a minimum order of 100 euros on the www.westwing.it website;

for the registered user who invited the Friend: after the Friend has successfully made his first purchase on the www.westwing.it site, the recognition of a voucher of 30 euros valid for one year that can be used on a minimum order of 100 euros on the site. The voucher will be visible within your personal account.

Westwing reserves the right to change the terms and conditions of operation of the "refer a friend voucher" initiative at any time by updating the Terms and Conditions. The terms and conditions of operation of the offer are those valid at the time of the user's participation in the initiative. Friends' data will be processed in accordance with the Privacy Policy.

8.1.2.3 Vouchers for the first registration or for new customers, which are received once for registration on the www.westwing.it website, can only be redeemed once per customer account.

8.1.2.4 Only one promotional voucher can be redeemed per order. It is not possible to refund or credit the balance of a promotional voucher if the value of the purchase is less than the value of the voucher.

8.1.2.5 The promotional voucher is non-transferable, non-refundable and cannot be redeemed again if you return the goods or services paid for in whole or in part with the voucher in accordance with the statutory right of withdrawal. If the product to be returned belongs to an order containing several items, the value of the voucher will be deducted proportionally from the total amount and the corresponding amount will be returned (refund of the price of the product minus the part of the voucher applied proportionally to that product).The voucher used will lose its validity in relation to the value of the returned products.If a voucher is linked to a minimum order value, this must also be achieved in the event of a partial return of the goods, otherwise the credit of the voucher value is not applicable.

8.1.3 Compensation vouchers

8.1.3.1 Clearing Vouchers are vouchers that cannot be purchased, but are issued by Westwing at its discretion as compensation without acknowledgment of any legal obligation.

8.1.3.2 The rules on promotional vouchers apply.

8.2 Westwing may, in the event of a reasonable suspicion of fraud or other activity contrary to the law or conditions in connection with the purchase or redemption of a voucher, block the corresponding voucher code (even temporarily) or refuse to use it (even temporarily). In the latter case, you have the right to cancel the order, for example in the event of multiple redemption of the same voucher. Westwing will inform you in advance and you can provide your explanations and/or make a formal complaint.

8.3 A refund of the voucher amount is not possible, nor is it possible to transfer value or subsequent compensation for purchases already made, e.g. before the order process is completed.

8.4 These vouchers may only be used by consumers.

9. DELIVERY AND SHIPPING CONDITIONS

9.1 Deliveries will only be made within the Italian territory to the delivery address provided by you, with the exception of Livigno (SO) and Campione d'Italia (CO).

9.2 Delivery times are communicated to the customer on the detail page of the respective article.

9.3 The products ordered are shipped as a parcel or by courier at Westwing's discretion.

9.4 Westwing does not assume any procurement risk, particularly in the case of a general purchase. Westwing is obligated to deliver existing products in stock or ordered to suppliers. Westwing's delivery obligation does not apply if Westwing does not receive the products from the supplier, receives them only partially or receives them late, despite the supplier being bound by a valid supply contract and is not responsible for it. In such a case, Westwing will inform you without delay, unless a separate supply risk has been expressly agreed. Any prepayments will be refunded by Westwing.

9.5 Upon delivery of the products to the carrier, a shipping confirmation email will be sent to you. Deliveries will be made from Monday to Friday, during normal working hours, excluding national holidays.In the event of delays in delivery due to force majeure or in the event of incidental costs to delivery due to changes of address or special causes not specified by the customer at the time of purchase (e.g. restricted traffic zones, impossibility of access for dedicated vehicles, high floors) Westwing will contact you by e-mail to inform you of the delay in delivery times or any ancillary costs.Delivery is deemed completed when the product is made available to the customer at the address specified in the order form.

9.6 Westwing shall not be liable for any failure or failure to perform any of Westwing's obligations under this Agreement if and to the extent that this is due to the occurrence of force majeure, provided that Westwing will use all reasonable efforts to minimise the consequences of such an event.Force majeure means any unforeseen event or events which, even if foreseeable, are beyond Westwing's control and the effect on the performance of the contract could not have been avoided by Westwing's reasonable efforts. This includes, but is not limited to, war, state of war, riot, rebellion, military or civilian coup, insurrection, riot, riot, embargo, government order, fire, flood, severe weather surge, hurricane, or other severe weather phenomena of the magnitude of a catastrophe, earthquake, lightning, pandemic, epidemic, nuclear risk, or similar causes that are beyond Westwing's control and make it illegal, impossible or commercially impracticable to perform or fulfil the obligations governed by these GTC. If a case of force majeure occurs, Westwing is obliged to inform you immediately. Westwing will be exempt from the performance obligation for the duration of the event. Delivery and execution deadlines will be appropriately extended. If the force majeure event lasts longer than 8 weeks, Westwing and the customer have the right to withdraw from the contract.

9.7 If the delivery of the goods is unsuccessful for reasons attributable to you, Westwing will charge you the costs of a new delivery as well as reasonable storage costs from the day of the failed delivery. The cost of a new delivery will be charged to the customer even if the first delivery was free. We will inform you of the additional costs before the new delivery and will only make the delivery with your consent. Please note that refusal to accept delivery does not constitute a valid exercise of your right of withdrawal, which you must expressly declare to Westwing. Westwing reserves the right to terminate the contract if you do not accept a new delivery within 7 days. In this case, Westwing will refund any payments already made by you. This also applies if you actually exercise your right of withdrawal. In this case, you will also be reimbursed for the shipping costs (standard shipping).

9.8 The products offered on the Website may be available in Westwing's warehouse or may be ordered from Westwing's suppliers. In the latter case, sometimes suppliers ship the products directly to you (so-called Drop-shipment), while in other cases they are first sent to our logistics center and then shipped to you. For this reason, delivery times may vary.

10. WARRANTY, LIABILITY AND TRANSPORT DAMAGE

10.1 The provisions relating to legal liability for defects apply. All products sold on Westwing.it are covered by a legal warranty for defects/lack of conformity, in accordance with applicable law. The legal warranty lasts two years from the delivery of the products. Defects in conformity of products can be reported to Westwing by contacting our Customer Service. In the event of a lack of conformity, you have the right to request repair or replacement of the product. If the above remedies are not possible or are excessively burdensome, you will be entitled to a reduction in the price paid or to the termination of the contract of sale, as provided for in the Consumer Code.

10.2 In the case of contracts for the delivery of second-hand goods, the following restriction applies: The limitation period for claims for defects is one year from the delivery of the goods, provided that this has been expressly and separately agreed contractually and if the customer has been specifically informed of the reduction of the limitation period before submitting the offer.

10.3 In the event that the products are delivered with obvious damage to the packaging or contents, the Freight Forwarder must immediately make a complaint to the relevant shipper and contact Westwing Customer Service (service@westwing.it). The notice has no effect on your warranty rights, but it does make it easier for Westwing to exercise its rights against the carrier.

11. WARRANTIES

An additional warranty exists only if it is explicitly stated and described on the product detail page.

12. RIGHT OF WITHDRAWAL FOR CONSUMERS

You have the right to withdraw from the contract within fourteen (14) days without giving any reason. The fourteen-day withdrawal period starts from the day on which the user or a third party appointed by the user, who is not the carrier, has taken possession of the ordered products.

To exercise your right of withdrawal, you must inform us of your decision to withdraw from the contract by means of a clear statement (e.g. a letter or email sent by post). You can use the following sample withdrawal form, which is not mandatory:

Example of an unsubscribe form(If you wish to cancel the contract, please fill out and return this form):

  • I/we (*) hereby give notice of withdrawal (*) from the contract entered into by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

  • Ordered on (*)/ received on (*)

  • Name of consumer(s)

  • Address of the consumer(s)

  • Signature of the consumer(s) (only in the case of notification on paper)

  • Date

(*) Delete irrelevant wording

To comply with the withdrawal period, it is sufficient to send the notification of your exercise of the right of withdrawal before the expiry of the withdrawal period.

Withdrawal must be addressed to:

by mail: Westwing GmbH, Moosacher Str. 88, 80809 Munich, Germany

E-mail: service@westwing.it

Phone: +39 (02) 30568095

13. CONSEQUENCES OF WITHDRAWAL

If you have withdrawn from the contract of sale, Westwing will refund all payments made by you, including delivery costs, without delay and at the latest within fourteen (14) days from the day on which you received the notice of withdrawal from the contract. We will use the same means of payment as you used for the original transaction for the refund, unless we have expressly agreed otherwise with you. Under no circumstances will a refund fee be charged. Westwing reserves the right to withhold the refund until it has received the products back or until the customer has provided proof of having returned them, whichever is earlier.

You must return the products immediately and in any event within fourteen (14) days from the day on which you informed us of your withdrawal from the contract to the following address:

Italmondo

SP34

20002 Ossona MI

Italy

The deadline is deemed to have been met if the goods are shipped before the 14-day deadline. We are responsible for the costs of returning the goods. The customer is obliged to pay for any depreciation in the value of the goods only if such depreciation is due to treatment of the goods that is not necessary for the purpose of examining the condition, properties and function of the goods.

The right of withdrawal is not provided for or lapses for the following cases:

for the delivery of goods which are not suitable for return for reasons of health protection or hygiene and whose seals have been removed after delivery or which by their nature have been inextricably mixed with other goods after delivery;

for the delivery of goods produced according to the customer's specifications or clearly tailored to personal needs;

in the case of delivery of goods that are likely to deteriorate rapidly or whose expiry date would be quickly exceeded;

as well as in other cases provided for by law.

14. VOLUNTARY RIGHT OF RETURN FOR CONSUMERS

14.1 For all purchases of goods, Westwing grants you a voluntary right of return for a total of 30 days from receipt of the products, in addition to the statutory right of withdrawal under clause 12. This voluntary right of return allows you to withdraw from the purchase contract even after the expiry of the 14-day withdrawal period (see clause 12) by returning the goods to Westwing within 30 days of receipt of the goods. You can assert your right by returning the goods within 30 days or by expressly declaring your withdrawal.

However, the prerequisite for exercising the right of voluntary return is that the goods are returned complete, in perfect condition and without damage, in the original sales packaging. Otherwise, Westwing reserves the right to refuse the return. We would like to point out that the transport risk is borne by the customer in the event of the return of the goods within the scope of the voluntary right of withdrawal. The voluntary right of return does not apply to the purchase of gift vouchers.

14.2 The refund will be made to the means of payment used by the customer for payment. If you have chosen direct debit as your means of payment, you do not need to object to direct debit.

14.3 The statutory right of withdrawal (cf. Clause 12) shall not be affected by compliance with the requirements of this Clause 15 and shall continue to apply regardless thereof. Until the statutory withdrawal period expires, only the statutory conditions apply. This contractually granted (voluntary) right of return does not limit the statutory warranty rights, which remain unlimited.

15. REIMBURSEMENT OF DELIVERY AND SERVICE COSTS IN THE EVENT OF PARTIAL REVOCATION

If you withdraw from the contract for only a part of the products ordered (partial withdrawal), Westwing will refund the prices paid for the products subject to withdrawal, including delivery and assembly costs (if not yet assembled). However, if the delivery and assembly costs (in part) would have been incurred even if the customer had only ordered the products for which he did not exercise the right of withdrawal, these costs are excluded from the refund.

16. RETENTION OF TITLE

The goods remain the property of Westwing until payment is made in full.

17. SERVICE AND COMPLAINTS

Your satisfaction is very important to us. For this reason, we always try to process your requests as soon as possible and to contact you again after receiving your opinion. For service requests, please contact Westwing Customer Service:

Westwing GmbH Via Moosacher 88 80809 Munich

E-mail: service@westwing.it

Phone: +39 (02) 30568095

18. DISCLAIMER OF LIABILITY FOR HYPERLINKS

Insofar as www.westwing.it refers to the websites of other providers via hyperlinks, Westwing has no influence on their content, does not adopt them as its own and assumes no guarantee or liability for their content. The respective provider or operator of the pages is always responsible for the content of these pages. As soon as Westwing becomes aware of legal violations of other providers' websites, the relevant hyperlinks on www.westwing.it will be removed immediately.

19. DATA PROTECTION

For all questions regarding the protection of your data, you can find Westwing's privacy policy at https://www.westwing.it/i/privacy_policy/.

20. RIGHTS OF USE

The content of this website, including texts, graphics, photos, illustrations, images, videos, sounds and software (hereinafter referred to as "material") is protected by copyright. Downloading or use for private use is permitted. Further publication, transmission, reproduction or other use of the material is not permitted.All rights to use the material on the www.westwing.it site belong to Westwing or its partners. The use of the material - in any form - is not permitted without the express written consent of Westwing.All trademarks used on the website may not be used without the prior written consent of Westwing.

21. ALTERNATIVE DISPUTE RESOLUTION

Online dispute resolution pursuant to Art. 14 para. 1 ODR Regulation: The European Commission provides a platform for online dispute resolution (OS) on the Internet, pursuant to Art. 14 para. 1 of the ODR Regulation. 14 para. 1 of the ODR Regulation. The site is available here .Westwing GmbH is not willing and is not obliged to participate in dispute resolution proceedings before a consumer arbitration board.

22. AMENDMENTS TO THE GTC

Westwing reserves the right to make changes to the Website, the rules, terms and conditions, including these GTC, at any time, if there is a justified reason (for example, due to changes in the law or changes in internal processes). Your order will be governed by the terms and conditions in force at the time you place your order, unless a change to these terms and conditions is required by law or government regulation (in which case they will also apply to orders placed previously).

23. FINAL PROVISIONS

23.1 Any dispute arising out of or in connection with the use of www.westwing.it shall be governed exclusively by the laws of Italy, excluding its conflict of law rules.

23.2 If any provision is or becomes void or unenforceable, the other provisions shall remain valid. In place of invalid or ineffective provisions, the relevant statutory provisions shall apply.

Westwing GmbH Moosacher Str. 88 80809 Munich

Status: 16.10.2024